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Results for Author: Rachel Smith

The Power of Knowing What You Don’t Know

Rachel Smith

March 31, 2021

Once we understand how deeply opinions can be tied to identity, it’s no wonder most of us don’t react well when presented with a different point of view. Act like an expert negotiator, and help people detach their present from their past.

The Resource of Attention

Rachel Smith

February 17, 2021

Stop blaming the goldfish! Capturing someone’s attention is within your grasp, even in the age of email.

Resources to Help You Love Honing Your Craft

Rachel Smith

February 10, 2021

Following the 40/20 rule may be good for you, but that doesn’t mean a healthy diet all the time. We show you how to splurge on the sweet stuff.

The “When” of Decision-Making

Rachel Smith

January 20, 2021

Having a cluttered CRM is human. Keeping your CRM clean—and focusing on those starting a new job—can be divine.

How Cultural Ignorance Can Cost You

Rachel Smith

December 09, 2020

Happy Chrismukkah! A diverse team is essential to mitigating risk. Here’s why.

Zoom Faux Pas Claims Another Victim

Rachel Smith

October 28, 2020

Video communication is your friend but, like all friendships, thrives within healthy rules and boundaries.

Your Leadership Playbook Is From the 1800s

Rachel Smith

September 30, 2020

Is your team composed of redworkers, or blueworkers? Trick question–here’s why you should encourage them to be both.

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