January 28, 2026
A solution cannot exist without a problem
January 14, 2026
Decision-making in the B2B purchasing process is complex
September 30, 2025
Do you “need” BANT anymore, or is it another “success trap” with potentially fatal flaws?
September 13, 2023
Listening is only half the battle—they have to know you’re listening.
September 06, 2023
Most people don’t think they want to have meaningful conversations with strangers, but it turns out, most people are wrong.
August 30, 2023
“A story is the shortest distance between being a stranger and a friend.” – Paul Smith
February 22, 2023
What’s the most important thing to do when a loved one (or a deal) gets sick? Administer medicine…in the form of uncomfortable questions.